Thank you for taking the time to put your feedback here on this forum. My name is Lloyd Falconer and I am a representative of Crystal Casino Club.
May I clear up any confusion regarding the $50 free bonus. Indeed we do offer new players $50 free. This gives you an opportunity to try out our games. May I also confirm that this bonus IS withdrawable.
I will ensure that any staff member that gave you incorrect information is corrected to so that no further confusion will be experienced.
If you have any further questions, please message me and I will be more than happy to assist you.
First of all,hi to everybody nice for me to be here.
Unbelivable,they give free chips as a bonus like 50 or more euro's and,are nopt cashable even after that you make a dept.
On chat they told me that they give this money just to try the games.
i've reply to them that this casino have also the "FUN VERSION"so it's absolutely silly if they give money as bonus that in real isnt bonus at all but....they keep sayng that is a bonus as GIFT.
So,for me is surely unfair or not worth playng over this 2 casino's.